I am having importing/copying difficulties. Why?

If only certain sections are copying over - If you are seeing certain sections/tabs copying over from other teachers, while other sections/tabs are not, you may have your tabs/sections set up differently from the teacher you are copying from. 

To check on this, click on the Go To menu and select "Display Settings". Ensure that your settings match the teacher you are copying from. 

If receiving message that "Teacher Email or Key is incorrect" - This means that the Teacher Key or email of the teacher you wish to import from is being entered incorrectly. We recommend ensuring that you are entering the information of the teacher you wish to import from exactly as it appears on their "Sharing Options" page under the "Collaborate - All Teachers" heading. 

If receiving a message that "Insert Date must be in class date range" - This means that the dates you are choosing to copy into are not included in the class you have selected to copy into. If you see this, ensure you have the year you wish to copy into selected in the upper-left corner before clicking the "Copy" button. 

Frequently-Asked Questions

  1. How to reset account password
  2. How to delete or unlink multiple lessons at a time
  3. What is a Teacher/Student View Key?
  4. If my school signs up, will I lose my plans or will my plans be deleted?
  5. If my subscription expires, will I lose my plans?
  6. I am leaving my school. Can I keep my plans?
  7. How do I enter times that don't fall on 15-minute increments?
  8. I entered times for my classes, but the times aren't displaying. Why?
  9. I adjusted my class/year dates/times and all of my lessons are gone. What happened?
  10. I am encountering printing issues. Why?
  11. Why can't I view my previous year's plans?
  12. Why can't I add/create a new year?
  13. I am having importing/copying difficulties. Why?
  14. My school signed me up under a different email, how can I merge/connect my existing accounts?
  15. Why aren't my Grades/Assignments/Assessments displaying on the "Grades" page?
  16. Can I create links for individual/specific classes?
  17. How do I email my plans to someone?
  18. How do I set times for my classes?
  19. How do I schedule a snow day?
  20. How do I completely remove a class from a specific day?
  21. Horizontal Plans View?
  22. How to use activate Full Screen mode/use Browser Print
  23. How do I request additional standards for Planbook.com?
  24. How do I enlarge the editor box?
  25. How to Delete a Class?
  26. How to change class times for a class that has already started?
  27. How to Undo/Remove "No Class Day"
  28. How do I remove a 'No School" event?
  29. How to customize a Single Event in a Series of Events
  30. I didn't get my sign up email when my school purchased Planbook for me, what do I do?
  31. How to adjust the font for lessons?
  32. How do I safely work with two windows of Planbook open at the same time?

Feedback and Knowledge Base