Frequently-Asked Questions

  1. How to reset account password

  2. How do I connect or merge my account to my school?

  3. How to delete or unlink multiple lessons at a time

  4. If my school signs up, will I lose my plans or will my plans be deleted?

  5. If my subscription expires, will I lose my plans?

  6. I am leaving my school. Can I keep my plans?

  7. I entered times for my classes, but the times aren't displaying. Why?

  8. I adjusted my class/year dates/times and all of my lessons are gone. What happened?

  9. I am encountering printing issues. Why?

  10. Why can't I view my previous year's plans?

  11. Why can't I add/create a new year?

  12. I am having importing/copying difficulties. Why?

  13. My school signed me up under a different email, how can I merge/connect my existing accounts?

  14. Why aren't my Grades/Assignments/Assessments displaying on the "Grades" page?

  15. Can I create links for individual/specific classes?

  16. How do I email my plans to someone?

  17. How do I set times for my classes or sort my classes by time?

  18. How do I schedule a snow day?

  19. How do I completely remove a class from a specific day?

  20. Horizontal Plans View

  21. How to use activate Full Screen mode/use Browser Print

  22. How do I request additional standards for Planbook.com?

  23. How do I enlarge the editor box?

  24. How to Delete a Class?

  25. How to change class times for a class that has already started?

  26. How to Undo/Remove "No Class Day"

  27. How do I remove a 'No School" event?

  28. How to customize a Single Event in a Series of Events

  29. I didn't get my sign up email when my school purchased Planbook for me, what do I do?

  30. How to adjust the font for lessons?

  31. How to show School Day Counter

  32. Error Message

  33. Adjust Autosave Time

  34. How do I view plans that have been shared with me by another teacher?

  35. Renewal/Purchase Issues/Errors

  36. How do I end a class early or adjust the end date of a class?

Feedback and Knowledge Base